Return Policy
Within 180 business days of receipt of product:
- Call (Toll-Free) 1-888-484-4523 or 1-702-233-5553, Monday through Friday, 8:30 a.m. to 5 p.m. Pacific Standard Time to report to the Customer Service Department of Gilad&Gilad LLC (“Gilad&Gilad”) any order discrepancies/damages/shortages or incorrect orders.
- A representative of Gilad&Gilad will talk with you, our customer, and arrange with you to return the product purchased from www.fornervehealth.com.
- You will need to provide the following information: (1) Product name, size and quantity to be returned, (2) lot number (Customer Service will give assistance in obtaining this number) and expiration date of product(s) to be returned, and (3) reason for return. The product shall be returned to: Gilad&Gilad LLC, 9149 Claretta Dr., Las Vegas, NV 89129.
- Upon receipt of damaged or discrepant product by Gilad&Gilad, product may be replaced or a refund check will be sent to you.
- Product shortage claims will need to be verified by Gilad&Gilad's Customer Service Department and, upon verification, missing product will be shipped promptly to you.
Under all circumstances, when returning product to Gilad&Gilad, Gilad&Gilad is not responsible for any lost, damaged, illegible, mutilated, postage-due, or misdirected mail or shipments.